With the use of an integrated system called JailATM, inmates can now stay in constant communication with their families. JailATM, like the majority of jail communication systems, enables friends and family to add money to the inmate account of their loved one.
Even though it won’t be too difficult to make deposits to an inmate account, if you’ve never done it before, it might seem complicated. Thankfully! We’ll walk you through the JailATM deposit process so you can receive the messages that your loved one sent you from prison.
Let’s get started!
Why Do You Need to Add Money to an Inmate Account Via JailATM?
The fact that incarcerated individuals have needs just like anyone else outside prison does not need to be denied. They also have to fulfill their daily needs, starting with food, clothing, and hygiene items.
Sometimes, the facility does not provide sufficient care for them. As a result, they have to purchase what they need from the commissary. And of course, they should pay it with money that they may receive from their family. If they don’t have any, they can’t do it.
The question is, do you have the courage to do that to your loved one in prison? Letting them go without money? Of course not!
That’s why adding money to their inmate account is a must, right?
How to Make Deposits in JailATM?
To add funds to your loved one’s account via JailATM, simply visit jailatm.com. https://deposits.jailatm.com/webdeposits/
Then, click “Send Money Now.”
On the following page, you can enter your email or username.
Then, enter your password and click “Login.”
After that, select state, facility, and the inmate’s last name or ID. Click “Search.”
When the inmate’s name appears, click on it.
Enter the amount of money you want to deposit.
Make sure to enter your payment information. Click “OK” to continue.
The following page will show your deposit details. And click “Send Money.”
Congratulations! Your deposit has now been completed. You can click “Print” to print your receipt.
How Much Does It Cost to Make a Deposit in JailATM?
When it comes to the fees to add funds to JailATM, they can vary from one facility to another. You can see the fee on the screen once you’re searching for the inmate you’re making the deposit to. Then, you’ll be required to confirm the total amount before you make the transaction.
JailATM only accepts two cards, including:
- Visa
- MasterCard
Keep in mind that you cannot use prepaid cards to add funds since these are not supported.
The maximum deposit you can make is $300.00 per week. But the limit of deposit can vary by facility.
How to Add Money to Make Messaging Subscription in JailATM?
In order to send messages to your loved incarcerated individual, you’ll need to make a messaging subscription first that you can pay with a deposit. This subscription costs $5. Every time a message is sent via JailATM, the fee will be deducted from your message credit.
Here’s how to make a messaging subscription in JailATM!
First, go to the JailATM website at https://deposits.jailatm.com/webdeposits/.
Then, sign into your JailATM account by entering your email and password.
After logging in, you can click “My Account.”
Select “Messaging Subscription.”
Then, click “Yes” to turn messaging on.
On the next page, you can add money to your messaging account.
Make sure to review your transaction. And click “Submit.”
Congratulations! You’ve successfully turned on your messaging subscription.
How Much Does It Cost to Make a Video Call in JailATM?
In addition to sending messages in JailATM, you’re also allowed to take a video call.
Before making a video call via JailATM, you need to schedule your call first. It can cost approximately 40 cents per minute, or $8.00 for 20 minutes. And the fee will be deducted from the deposit; if you don’t have insufficient funds, you may have to pay it by entering a payment method.
Here’s how to schedule a video call in JailATM!
First, sign into your JailATM account.
Then, click “Video Call.”
Make sure to select the state, facility, and inmate’s last name or ID. Click “Search.”
Click the inmate’s name when it appears.
After that, click “Schedule Video Visit.”
Choose where you want to take a video call, either in a facility or at home. If you select the facility, the call does not cost.
The next page allows you to select a day and time.
Now, your video call schedule has been successfully created.
What If Your Deposit is Missing?
Usually, your deposit will arrive within 24-48 hours after being processed.
After making a transaction, you can check your deposit and charge history, which shows a list of transactions you’ve made for an inmate. The transaction also includes your deposit into their commissary account and commissary orders.
To do so, you can:
- Log into your JailATM account.
- Once logged in, you can click “My Account.”
- Then, choose “Deposit/Charge History.”
The screen will show you all successful transactions, including deposits and charges for commissary orders. The status will appear if the inmate has received the deposit or if it is still transmitting.
If it is missing, you can contact the facility as soon as possible to do an investigation. JailATM will take over the investigation if the facility cannot resolve the issue after 72 business hours.
