In this era where the crisis is ongoing, a lot of people have to deal with debt collection agencies. One of the agencies that often comes up is called Central Portfolio Control or CPC. If you are one of the consumers who have just been contacted by them, you may be wondering about the legitimacy of Central Portfolio Control. So, is Central Portfolio Control a legit debt collector?
Overview of Central Portfolio Control
Central Portfolio Control, which is also more known as CPC in short, is the name of a collection agency. Sometimes, it is also called a bill collector. This one was founded in 1998. Its headquarters is located in Minnetonka, MN. Besides its headquarters, the agency also has a few offices located in Clearwater, MN, and Nashville, Tennessee.
The mission of Central Portfolio Control is to provide not only creditor clients but also consumers with the highest quality recovery services available. The agency always tries its best to give best results to the clients that they may not have expected.
As mentioned on its official website, Central Portfolio Control focuses on the recovery of distressed accounts receivable portfolios. The team works by managing accounts on behalf of their creditor clients. For anyone who is wondering about their creditor clients, they vary from local, regional, and national levels. They are expert in several things such as credit card debt, retail credit card debt, student loans, commercial loans, automotive loans and leases, equipment leasing, mortgages, construction firms and contractors, homeowner associations, and overdraft DDAs.
Apart from that, Central Portfolio Control also does not forget to maintain the highest ethical and legal compliance. Its main focus is on the consumers. In addition to helping the creditor clients, the team also helps the consumers who are trying to fulfill financial obligations. Instead of using violence, they use an empathetic approach to recover accounts. They discuss with the account holders or the consumers to find best solutions that can resolve overdue account balances. They try their best to follow the laws and regulations.
Is Central Portfolio Control Considered a Legit Debt Collector?
For those who are wondering about the legitimacy of Central Portfolio Control, there is nothing to worry about as it is guaranteed that this agency is a legit debt collector. Not only it is accredited by the Better Business Bureau or BBB but also it has a few certifications, including:
-
- RMAi (Receivables Management Association International)
- HIPAA (Health Insurance Portability and Accountability Act)
- AAHAM (American Association of Healthcare Administration Management)
- ACA International
- GSA Schedule
- HFMA (Healthcare Financial Management Association)
As stated on its official website, Central Portfolio Control is not a scam. When answered a question whether or not they are a scam, here what they answer:
“No, Central Portfolio Control is not a scam. We are a full-service licensed collection agency located in Minnetonka, Minnesota that works on behalf of our creditor partners to manage accounts and recover delinquent debts. If you have received a phone call from us, it is our attempt to reach you regarding your account. Due to rules and regulations that govern the debt collection process, we are limited in the amount of information that we can leave on your voicemail. If you have received a message from us, please call us toll-free at (800) 834-2147 or email us at centralportfolio@cpcrecovery.com. We will be happy to assist you with your account.”
Even though Central Portfolio Control is known to be a legal debt collector, there are also people who try to use the name of Central Portfolio Control to scam other people. If you are getting contacted by someone who claims to be from Central Portfolio Control, it is a must for you to validate your debt. You can do it by calling the customer service of Central Portfolio Control at 1-800-834-2147. It is better for you to make a call during business hours to get the best response. Before calling the professional representative, make sure to prepare some important documents because you will be asked to verify your identity.
If the person who claims to be a representative of Central Portfolio Control asks you to provide them sensitive information such as your Social Security number or information about your bank account, it is almost certain that you are dealing with a scammer because there is no way for a legit debt collector to ask for such a thing. In this case, you are suggested to report the person to a government agency that specializes in protecting the rights of the consumers called the Federal Trade Commission or FTC.
Bottom Line
In conclusion, the debt collection agency named Central Portfolio Control is indeed a legal debt collector. It is accredited by the Better Business Bureau or BBB and is a member of RMAi or Receivables Management Association International, HIPAA or Health Insurance Portability and Accountability Act, AAHAM or American Association of Healthcare Administration Management, ACA International, GSA Schedule, and HFMA or Healthcare Financial Management Association. However, there are some people who try to take advantage of the agency by using the name of the agency. If you suspect a scammer who is using the name of Central Portfolio Control, do not hesitate to report it to the Federal Trade Commission or FTC. Before reporting the person to that government agency, you can also contact the customer service of Central Portfolio Control at 1-800-834-2147.