What Happens if Securus Account Closed by Owner?

Securus Technologies is one of the best providers that provide communication services for incarcerated individuals and their family members or friends. The company offers a Securus account that is important to facilitate phone calls, video visits, and sending messages.

If you are a user of a Securus account, you might be wondering what happens if you close it. In this post, you will find out about these possibilities.

Several Reasons Why Someone Wants to Close a Securus Account

There are several possible reasons that make a user wants to close a Securus account, such as:

• • The inmate has been released.
  • The owner of the account does not have the ability to afford to maintain the account anymore.
  • The change in personal or family circumstances, reducing the need for the account.
  • The owner is not satisfied with the services or products offered by Securus and wants to switch to another provider.

Cancelling a Securus Account

If you want to cancel your Securus account, you can follow the following instructions:

1. 1. Firstly, go to the official website of Securus.
   2. When you are on its homepage, log in to your account.
   3. After logging in, click on the “Account” tab located at the top of the page.
   4. In the next step, choose “Cancel Account” from the list of options.
   5. Now, enter your password to confirm the cancellation.
   6. After that, click on the “Submit” button.
   7. In the end, you will get a confirmation from Securus through email notifying that your Securus account has been cancelled.

Unsubscribing from Securus

Do you want to unsubscribe from Securus? If the answer to the question is yes, the first thing that you have to do is to cancel your account with the company. In order to do it, it will be needed for you to contact the customer service of Securus. Once you get connected to them, ask them to close your account. Once they have successfully closed your account, there will be no way for you to use the Securus service. Aside from that, you will also not be able to access the information related to your account. Keep in mind that you will also be billed for any remaining time on your account. In addition, if there is any unused time, it will not be able to be refunded.

Deleting a Securus Account

If you want to delete your Securus account, below are the instructions to follow:

1. 1. At the beginning, you should log into your account.
   2. After logging in, go to the “My Profile” page.
   3. There, find the link that says “Delete Account” and click on it to be directed to a new page.
   4. On a new page, confirm your decision.
   5. After confirming it, your account will be deleted and you will not be able to use the Securus services.

Removing a Securus Account

For anyone who wants to close their Securus account, here is step by step to follow:

1. 1. First and foremost, you have to go to the official website of Securus and find the “My Account” page.
   2. Once you find it, click on the “Delete Account” button.
   3. Then, enter your password to confirm that you want to delete your account.
   4. After confirming it, your Securus account will be deleted and there is no way for you to access it again.

Things that Will Happen if Securus Account Closed by Owner

If the owner of a Securus account closes their account, here are the things that will happen:

• • The access to all Securus products will be removed.
  • Password and all related information, files and other content that are related to the account will be deleted.
  • The inmate will not be able to make calls or participate in video visits through the closed account anymore.
  • The one who closes the account will not be able to use Securus services or access their account information.
  • It will be harder for the one who closes the account to reactivate their account because they may have to get through additional steps and verification.
  • Any unused funds may not be refunded. Even if they can be refunded, they will usually go to the incarcerated individual’s account.

Bottom Line

In conclusion, closing a Securus account by the owner can affect many things, especially the communication between the incarcerated individual and the family member or friend. Before closing a Securus account, you are advised to find out its consequences first so that you will not regret your decision later. For more information about closing a Securus account and its effects, contact the customer service of Securus.